Your recordings stay yours
Pepys encrypts customer data in transit and at rest, limits access to authorized users, and gives you controls to delete transcripts or your whole account. We do not sell personal information or use customer content to train Pepys models.
Private by default
Your recordings and transcripts are tied to your account. Sharing requires you to create a share link.
Encrypted in transit and at rest
Everything you send travels over HTTPS/TLS, and your files and transcripts are encrypted at rest through our infrastructure providers.
You control deletion
Delete a transcript or your whole account from the app. Pepys removes the associated customer content and files.
Transcription starts after signup
Pepys does not send media to a transcription provider before you create or sign in to an account. Your first 60 minutes are free.
Security questions, answered
Do you train AI on my recordings?
No. Pepys does not use your audio, video, transcripts, or derived outputs to train its own models. We use third-party processors to provide requested features and apply available data-use controls.
Is my data encrypted?
Yes. Your data is encrypted in transit over HTTPS/TLS and at rest through our infrastructure providers.
How do I delete my data?
You can delete an individual transcript or your entire account directly in the app at any time. Deleting a transcript removes its associated data; deleting your account cascades to your files, jobs, transcripts, and credit ledger. We may keep limited transaction and credit-ledger records where required for legal, accounting, and tax purposes.
Do I need an account to transcribe?
Yes. Pepys requires a free account before it starts provider-backed transcription. New accounts receive free minutes and do not need a payment card.
Is Pepys HIPAA compliant?
Pepys is not a HIPAA Business Associate and does not sign Business Associate Agreements, and we don't claim certifications we don't hold. If you handle protected health information, read our guide on HIPAA and AI transcription and de-identify recordings before you upload.
Where is my data processed?
Pepys is based in the United States. Our subprocessors may process data in the US and other countries. Contact us for current subprocessor and location details.
Need security details?
Read our Privacy Policy and Terms, or email contact@pepys.co for current subprocessor information or a security review.